Refund & Return Policy

Overview

At Saanvira, we want you to be completely satisfied with your purchase. If you are not happy with your order, our Refund & Return Policy outlines the terms under which you may return products and request refunds.

Returns

You may return eligible items within 7 days of receiving your order. To be eligible for a return:

• Items must be unused, unworn, and in original packaging.
• Tags, labels, and accessories must remain intact.
• Proof of purchase (invoice/receipt) must be provided with the return.

Products such as innerwear, cosmetics, or personalized items are non-returnable due to hygiene and customization reasons.

Refunds

Once your returned item is inspected and approved, we will process your refund within 7–10 business days. The refund will be issued to your original payment method. Please note:

• Shipping charges are non-refundable.
• If you received a free shipping offer, standard shipping charges may be deducted from your refund.
• Refund timelines may vary depending on your bank/payment provider.

Exchanges

Exchanges are subject to stock availability. If the requested item is unavailable, a full refund will be processed instead.

Return Process

To initiate a return or refund, please contact our support team at support@saanvira.com with your order details. Our team will guide you through the process.

Policy Notes

Saanvira reserves the right to refuse returns that do not meet the above conditions. This policy is subject to change without prior notice. Please review it periodically for updates.